Your Angel Dear purchase is guaranteed to please.
If you wish to return or exchange an item, just follow the steps below within 30 days of receipt. |
Please return items in new, unworn/unwashed condition. We regret that we cannot accept returns of personalized items. |
To return or exchange items you purchased online at www.angeldear.net: |
1) Please complete the return/exchange form on the back of your original packing slip and enclose the slip with your return. (If you no longer have the packing slip, please enclose a note requesting refund or exchange, including your name, address, phone number and email address.) |
2) Package securely and ship via a traceable carrier such as USPS, UPS or FedEx to: |
Angel Dear
Attn: Returns
2975 Whipple Road
Union City, CA 94587 |
We process returns promptly and you should receive your exchange or cash refund within several weeks. Charges refunded to credit cards will appear on your statement within the next two billing cycles. Original shipping fees are not refundable and we cannot reimburse the cost of return shipping. |
To return or exchange a GIFT purchased online at www.angeldear.net: |
Please follow the steps above and include the name and address of the person who placed the order with Angel Dear, indicating on your packing slip or note that you received the item as a gift. We will be happy to make an exchange, but we cannot issue a refund except to the original purchaser. |
To return or exchange an Angel Dear item purchased from a retailer: |
Please contact the retailer for further assistance. We cannot accept returns of any Angel Dear merchandise not purchased directly from us. |
